Our Successes

The following provides an illustrative example of a project success undertaken by Landmark. Landmark’s development support and management role has been instrumental in the operating success for this replacement nursing home project. Of note, this case exhibits Landmark’s capabilities in circumstances that are well capitalized.

Executive Summary

In 1998, the City of Cambridge and the former owner the Cambridge Public Health Commission (CPHC) issued an RFP for the privatization and development of the Neville Manor campus to replace the former 179-bed Mayor Michael J. Neville Manor Nursing Home built in 1928, which suffered from serious physical plant deficiencies and was operating at large annual deficits. The winning proposal and future development board was a consortium led by the Cambridge Housing Authority who contracted with Landmark Health Solutions as the operator and development advisor. With seed money in the form of loans from the Cambridge Public Health Commission and the Cambridge Housing Authority, the development board, now called Neville Communities, Inc., embarked on a redevelopment of the campus.

Neville Communities Home, Inc. is a Massachusetts 501(c)(3) corporation that developed the Neville Center at Fresh Pond, a newly constructed 112–bed skilled nursing facility beautifully situated on the Fresh Pond Reservoir in Cambridge, MA. The former facility was fully renovated into a 71-unit assisted living residence, Neville Place, as the new Neville Center was built. The entire campus provides residents of Cambridge with a continuum of long term health care and support services. This campus approach is reflective of industry trends where integrated care delivery is the preferred approach.

With a brand new building and a new focus on short term rehabilitation and post acute care, Landmark has managed to dramatically shift the operating performance from a large deficit to a healthy profit. Through managements efforts in driving key operating systems including expense management, clinical reimbursement, marketing and census development, clinical operations and quality, and the introduction of the Landmark’s rehabilitation company, Landview Therapy Services, Landmark has successfully improved the financial performance of Neville Center.



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Haverhill, MA 01832
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