Principals
Steven V. Raso, Principal
A co-owner of Landmark since 2007, Mr. Raso is responsible for corporate direction, financial systems and operational growth of the organization. With 20 plus years in the long term care industry he has extensive experience in operations, acquisitions, finance, reimbursement, purchasing, operationally systems, rehabilitative programming, clinical reimbursement, and turnaround management. Prior to this role Mr. Raso was SVP of Operations for Harborside Healthcare (HBR) where he presided as an officer of the company and assisted in its growth development from 5 to 51 centers. In this capacity he oversaw all of the organizations 51 nursing centers, located in 9 states and managed all six regional teams. He also co-developed two of the organizations ancillary divisions, the first being Theracor Rehabilitative Service which at one point in time had over 100 affiliated and nonaffiliated therapy contracts. The second was HBR's Ready-Nurse division, a staffing and recruitment division that is still in existence today. Prior to his operational duties at HBR, Mr. Raso also held the position of SVP of Reimbursement and Finance. For a brief time in 1994 Mr. Raso also served as VP of Operations for Healthbridge Management. With a combined education in both operational and finance he has a proven track record for increasing profitability and EBITDA. He has successfully managed numerous turnaround operations for distressed nursing centers. Mr. Raso holds both a Bachelor of Science in Finance and Associates in Management from Bentley College.
Susan E. Coppola, R.N., PrincipalIn 2006, Ms. Coppola became co-owner of Landmark Health Solutions; she provides quality and clinical oversight to the Senior Vice President for Clinical Operations. Previously she was Director of Patient Information and Finance, and later Acting Chief Executive Officer, at Boston Regional Medical Center; a manager in the consulting division at PricewaterhouseCoopers, responsible for marketing and development of new health care services; and Senior Vice President of Clinical Operations at Harborside Healthcare, where she was responsible for strategic planning and resource allocation, review of business development, and organizational growth and partnership opportunities. In addition, she designed and implemented Harborside's state-of-the-art dementia care program. Ms. Coppola's clinical and management expertise include HIPAA compliance, APC assessment, quality of care, case management, and operations improvement. A registered nurse, she holds a Bachelor of Science degree in Health Administration from Emmanuel College in Boston, from which she graduated with Presidential Honors.
