Performance Improvement
At LMS, the performance improvement process expands beyond standard quality assurance methods by implementing evidenced-based systems to improve patient care. Our consultants include many highly skilled professionals in nursing, nutrition, social work and rehabilitation services who can design and formulate a comprehensive performance improvement program. Below is a partial list of the performance improvement services that our clients most often request:
Infection control
Pain Management
Nutritional assessment, planning and evaluation
Social work interventions
Physical, Occupational and Speech therapy management and outcomes
MDS and comprehensive care planning
Therapeutic recreation
Dementia care
Pressure Ulcer Prevention
Survey Preparation and Management
LMS has been preparing facilities for surveys by the Joint Commission, Departments of Public Health, and other governmental agencies since 1993. Once the survey is complete, LMS can design the processes necessary to maintain the regulatory standards. The LMS team brings the clinical, operational and financial expertise needed to achieve your organization's goals. Our proven strategies will result in the highest quality of care for your residents. The regulatory experts at LMS have assisted many facilities in the following areas:
Joint Commission
Preparation for Joint Commission accreditation:
Current information about accreditation policies and procedures
Assessment of readiness for survey
Clarification of the interpretation of standards
Reduction of documentation burden
Compliance with measurable standards for care
Evaluation and/or enhancement of systems for coordination and communication between departments
Designing plan of action for compliance with implementation measures
Ongoing support to ensure continued compliance with Joint Commission standards
Monthly on-site meetings
Detailed recommendations related to maintaining substantial compliance
Planning and implementation to exceed Joint Commission standards
Joint Commission continuous improvement services
Credentialing and granting of clinical privileges for licensed independent practitioners
Organizational Safety
Point of Care Testing
Pain Management programming
Business Office Compliance
Revenue collection is a continuously changing process as the Centers for Medicare and Medicaid implement new and more complex rules. Landmark’s business office specialists have designed comprehensive systems to maximize financial strength by integrating accurate and timely clinical information into the process. Evaluation, training and implementation services include:
Interdisciplinary team structure, meetings, procedures and information flow
Pre-admission data collection - CWF screening
Medicare Part A UB 04 Claims
Current information about accreditation policies and procedures
All required codes
Editing and triple check procedures
Medicare Part B Billing
Documentation for rehabilitation services
Condition and complexity coding
Use of Modifier 59